Graphviz Issue Tracker
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IDProjectCategoryView StatusDate SubmittedLast Update
0002290graphvizBuild/Installpublic2013-06-06 21:292013-06-19 11:10
Reporterlsplitt 
Assigned ToArif Bilgin 
PrioritynormalSeverityblockReproducibilityalways
StatusassignedResolutionopen 
PlatformWindowsOSXPOS VersionService Pack 3
Summary0002290: "When installing, get "Windows Installer Service could not be accessed"
DescriptionWhen installing graphviz I get the "Windows Installer Service could not be accessed" pop up menu. I just installed inkscape (http://inkscape.org/ [^]) without any problem.
Steps To ReproduceNormal install
TagsNo tags attached.
AUXILLARY-FILES
DATE-FIXED
FIX-COMMENT
FORMER-ID
INPUT-FILE
OUTPUT-FILE
STATUS-COMMENT
VERSIONgraphviz-2.30.1.msi
Attached Filespng file icon InstallError.png [^] (9,094 bytes) 2013-06-06 21:29

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-  Notes
User avatar (0000359)
lsplitt (reporter)
2013-06-11 14:47

I fixed it by stopping the MSI server and restarting it. In a command shell, type the following command "net stop msiserver" and then type "net start msiserver". The shell will say "The Windows Installer service was started successfully."

Installed and executed correctly.

- Issue History
Date Modified Username Field Change
2013-06-06 21:29 lsplitt New Issue
2013-06-06 21:29 lsplitt File Added: InstallError.png
2013-06-11 14:47 lsplitt Note Added: 0000359
2013-06-19 11:10 erg Assigned To => Arif Bilgin
2013-06-19 11:10 erg Status new => assigned


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