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IDProjectCategoryView StatusDate SubmittedLast Update
0002024graphvizDotpublic2011-01-13 17:012011-04-28 04:03
ReporterYuan Yuan 
Assigned Toerg 
PrioritynormalSeveritycriticalReproducibilityalways
StatusclosedResolutionfixed 
PlatformOSx86-OSX-10.6.4OS Version
Summary0002024: graphvix does not run
Description
After installation, when I click graphviz from applications, it just does not run.
Additional Information

[erg]
Does anything happen? Normally, when you click to open the graphviz application, you should see Graphviz
in the top menu bar, showing that graphviz is running and has control of the GUI, and you should get a file
system window, with the label Open. This allows you to pick the graph file you wish to open and have graphviz
display. Only when you have chosen a file does graphviz open an application window.

If none of the above is happening, please let us know.

[yuan]
Yes, none of what you said happened. After clicking Graphviz, an icon appeared in the Dock for less than a millisecond, and then disappeared. I cannot see what the icon is. Maybe it just createed an empty space in the Dock and then failed. Other than that, nothing happened.

[erg]
Well, stating the obvious, it sounds like the app is exiting immediately. It could be that app itself is crashing, or
it can't find a resource and exits. I doubt the latter, as one would expect an error message. Since it works fine for
me on osx 10.6.5, I don't know what to suggest beside re-installing it. Maybe Glen has a suggestion.

[ryan]
Since the app seems to be crashing, there should be a crash report in ~/Library/Library/Logs/DiagnosticReports which could be useful. There may also be messages displayed in /Applications/Utilities/Console.

[yuan]
<CD>
Here is the console messages:

2/25/11 2:15:58 PM [0x0-0x410410].com.att.graphviz[57069] dyld: Library not loaded: /usr/local/lib/libcdt.4.dylib
2/25/11 2:15:58 PM [0x0-0x410410].com.att.graphviz[57069] Referenced from: /Applications/Graphviz.app/Contents/MacOS/Graphviz
2/25/11 2:15:58 PM [0x0-0x410410].com.att.graphviz[57069] Reason: no suitable image found. Did find:
2/25/11 2:15:58 PM [0x0-0x410410].com.att.graphviz[57069] /usr/local/lib/libcdt.4.dylib: stat() failed with errno=13
2/25/11 2:15:58 PM [0x0-0x410410].com.att.graphviz[57069] /usr/local/lib/libcdt.4.dylib: stat() failed with errno=13
2/25/11 2:15:58 PM com.apple.launchd.peruser.97012[214] ([0x0-0x410410].com.att.graphviz[57069]) Job appears to have crashed: Trace/BPT trap
2/25/11 2:15:58 PM com.googlecode.pymacadmin.crankd[68] INFO: Application Quit: bundle_id: com.att.graphviz version: 2.27.20110113.0545 path: /Applications/Graphviz.app
2/25/11 2:15:58 PM ReportCrash[57072] Saved crash report for Graphviz[57069] version ??? (???) to /Users/yuany/Library/Logs/DiagnosticReports/Graphviz_2011-02-25-141558_yuany-macbookpro.crash


and here is the content of the crash report:
Process: Graphviz [57069]
Path: /Applications/Graphviz.app/Contents/MacOS/Graphviz
Identifier: com.att.graphviz
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [214]

Date/Time: 2011-02-25 14:15:58.402 -0800
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
  Library not loaded: /usr/local/lib/libcdt.4.dylib
  Referenced from: /Applications/Graphviz.app/Contents/MacOS/Graphviz
  Reason: no suitable image found. Did find:
    /usr/local/lib/libcdt.4.dylib: stat() failed with errno=13
    /usr/local/lib/libcdt.4.dylib: stat() failed with errno=13

Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld

</CD>

[erg]
Okay, error 13 on /usr/local/lib/libcdt.4.dylib indicates a permission problem on that file.
Do an ls -l /usr/local/lib/libcdt.4.dylib and see what you get. It should have permission 775.

[yuan]
Great, thanks. Now problem solved.

TagsNo tags attached.
AUXILLARY-FILES
DATE-FIXED
FIX-COMMENT
FORMER-ID2109
INPUT-FILE
OUTPUT-FILE
STATUS-COMMENTFixed (26 Feb 2011)
VERSION     2.26.3
Attached Files

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- Issue History
Date Modified Username Field Change
2011-04-28 04:03 user1 New Issue
2011-04-28 04:03 user1 Assigned To => erg


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