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IDProjectCategoryView StatusDate SubmittedLast Update
0001597graphvizDotpublic2009-04-28 14:592011-04-28 04:03
ReporterMayra Delgado 
Assigned ToArif Bilgin 
PrioritynormalSeveritycriticalReproducibilityalways
StatusclosedResolutionfixed 
PlatformOSx86-Windows-XP sp2OS Version
Summary0001597: A program required for this install to complete could not be run
Description



Hello,



I cannot install the msi. I generated a log file from msi installer.



Thank you in advance,
Mayra Delgado
<CD>



-------- cat msi-graphviz.log | grep -i error -C1 ----------------------



Info 2898. VSI_MS_Sans_Serif13.0_0_0, MS Sans Serif, 0
DEBUG: Error 2826: Control Line1 on dialog WelcomeForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: WelcomeForm, Line1, to the right
DEBUG: Error 2826: Control Line2 on dialog WelcomeForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: WelcomeForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog WelcomeForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: WelcomeForm, BannerBmp, to the right
Info 2898. VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400, MS Sans Serif, 0
--
Action 15:00:32: WelcomeForm. Dialog created
DEBUG: Error 2826: Control Line1 on dialog FolderForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FolderForm, Line1, to the right
DEBUG: Error 2826: Control Line2 on dialog FolderForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FolderForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog FolderForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FolderForm, BannerBmp, to the right
Info 2898. VSI_MS_Shell_Dlg13.0_0_0, MS Shell Dlg, 0
--
Action ended 15:00:39: FindRelatedProducts. Return value 1.
DEBUG: Error 2826: Control Line1 on dialog ConfirmInstallForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ConfirmInstallForm, Line1, to the right
DEBUG: Error 2826: Control Line2 on dialog ConfirmInstallForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ConfirmInstallForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog ConfirmInstallForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ConfirmInstallForm, BannerBmp, to the right
Action 15:00:39: ConfirmInstallForm. Dialog created
--
Action start 15:00:41: ProgressForm.
DEBUG: Error 2826: Control Line1 on dialog ProgressForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ProgressForm, Line1, to the right
DEBUG: Error 2826: Control Line2 on dialog ProgressForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ProgressForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog ProgressForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ProgressForm, BannerBmp, to the right
Action 15:00:41: ProgressForm. Dialog created
--
Action 15:01:00: _86067385_2248_42A9_B576_79E723485F34.
DEBUG: Error 2835: The control ErrorIcon was not found on dialog ErrorDialog
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2835. The arguments are: ErrorIcon, ErrorDialog,
Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: _86067385_2248_42A9_B576_79E723485F34, location: C:\Programme\Graphviz2.22\bin\dot.exe, command: -c
MSI (s) (DC:38) [15:01:14:397]: Product: Graphviz -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: _86067385_2248_42A9_B576_79E723485F34, location: C:\Programme\Graphviz2.22\bin\dot.exe, command: -c
--
Property(S): DefaultUIFont = VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
Property(S): ErrorDialog = ErrorDialog
Property(S): SFF_UpFldrBtn = UpFldrBtn
--
Action ended 15:01:16: ExecuteAction. Return value 3.
Action start 15:01:16: FatalErrorForm.
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line1, to the right
DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, BannerBmp, to the right
Action 15:01:16: FatalErrorForm. Dialog created
Action ended 15:01:19: FatalErrorForm. Return value 1.
Action ended 15:01:19: INSTALL. Return value 3.
--
Property(C): DefaultUIFont = VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
Property(C): ErrorDialog = ErrorDialog
Property(C): SFF_UpFldrBtn = UpFldrBtn
------------------------------------------------------------------------
</CD>
TagsNo tags attached.
AUXILLARY-FILES
DATE-FIXED
FIX-COMMENT
FORMER-ID1638
INPUT-FILE
OUTPUT-FILE
STATUS-COMMENTFixed
VERSION     2.22
Attached Files

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- Issue History
Date Modified Username Field Change
2011-04-28 04:03 user1 New Issue
2011-04-28 04:03 user1 Assigned To => Arif Bilgin


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