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IDProjectCategoryView StatusDate SubmittedLast Update
0001352graphvizBuild/Installpublic2008-07-08 15:482011-04-28 04:03
ReporterJason Drane 
Assigned ToArif Bilgin 
PrioritynormalSeveritycriticalReproducibilityalways
StatusclosedResolutionfixed 
PlatformOSx86-Windows-VistaOS Version
Summary0001352: Graphviz uninstall deletes files not installed by Graphviz
Description



During installation form the windows exe, Graphviz prompted me for an install directory.



I placed it in my top level 3rd party packages directory "C:/work/3rd" , expecting that it would create a Graphviz2.20 directory in that location, alongside my other 3rd party dev packages, like most other installers do.



It did not do this, instead creating the install in that directory (so I had e.g. the Graphviz bin directory alongside my reuters product directory).



Seeing this was wrong, I waited from the install to complete, then ran uninstall from the start menu.



When it had finished, I realized that the uninstall had deleted EVERY SINGLE ITEM IN THE INSTALL DIRECTORY, most of which was nothing to do with Graphviz and was certainly not installed by it.



Needless to say, the files were truly deleted from disk, and not in the recycle bin.



I am now in the unfortunate position of having lost thousands of pounds worth of development libraries and licences, and can only hope that these were properly backed up.



I am very disappointed that what seems to be an otherwise high quality package has probably cost me two days of very unpleasant work just to get back to where I was ten minutes ago.
TagsNo tags attached.
AUXILLARY-FILES
DATE-FIXED
FIX-COMMENT 
WHEN YOU UNINSTALL YOUR APPLICATION, ONLY REMOVE FILES YOU INSTALLED, OR PROMPT ME FOR CONFIRMATION.

I'VE HAD MALICIOUS VIRUS INFECTIONS THAT HAVE DONE LESS HARM THAN THIS PACKAGE.
FORMER-ID1386
INPUT-FILE
OUTPUT-FILE
STATUS-COMMENTFixed
VERSION     Graphviz2.20
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- Issue History
Date Modified Username Field Change
2011-04-28 04:03 user1 New Issue
2011-04-28 04:03 user1 Assigned To => Arif Bilgin


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