Graphviz Issue Tracker

Bugs

 

 

Registered graphviz.org users can view reported issues or report a new issue by clicking 

Issue Tracker

 

 

NEW USERS: The graphviz.org site uses a single account for all activities, including posting to forums and submitting bug reports. You can create a new account by clicking on the Create new account link in the menu bar to the left.

Issue Tracker Tabs

Once in the Issue Tracker, you will find a menu with the following options:

Main

Displays the date and time of your last visit.

MyView
Displays lists of issues in five sections; Unassigned, Reported by Me, Recently Modified,
Monitored by Me and Resolved.  Each item in a list includes a link to an issue and a
description of the issue.  Select the link to see full details about the issue.

View Issues
Displays  a search area where criteria can be selected in the upper part of the page and
a display area where issues matching the criteria are listed in the lower part of the page.

Report Issue
Provides a means to report a bug or issue.  The available fields include the following.
    Category - a subsystem or aspect of Graphviz associated with the issue
    
    Reproducibility - always,sometimes,random,have not tried,unable to reproduce,N/A

    Severity - an indication of the impact the issue has on the operation of Graphviz

    Priority - an indication of how important resolution of the issue is

    Select Profile - pre-configured combination of hardware platform, operating system
    and operating system version number

    Platform - hardware platform

    OS - operating system

    OS Version - operating system version

    Summary - short description of the bug or issue

    Description - detailed description of the bug or issue

    Steps to Reproduce - description of how the issue can be reproduced

    Additional Information - further details regarding the issue

    Upload File - a file to be uploaded that can be helpful in resolving the issue. The
    file size is restricted to 2,000k.  The allowed file extensions include bmp,gif,jpg,
    png,txt and gv.

    View Status - always set to public

    Report Stay - check if entering multiple issues


My Account
There are four submenus available that enable users to do the following:
    configure personal information
    set preferences
    define hardware/software profiles
    customize displays,printouts and exports.

    My Account submenu - Displays the user name and access level.  There are fields that
    can be used to change password,email and the real name assigned to the user.

    Preferences submenu - Allows the user to set account preferences such as conditions
    under which email should be sent, language preference and issue notes sort order.

    Manage Columns submenu - The issue fields to be accessed for viewing, printing and
    exporting can be selected from a list of available fields.

    Profiles submenu - A profile is a combination of hardware platform, operating system,
    operating system version and optionally a description.  Users can define profiles that
    can be used in reporting an issue or in searching for issues.


Search Area
The following search criteria can be selected or specified.

    Reporter - username of the person who reported the issue

    Monitored By - username of someone who is monitoring the issue

    Assigned To - issue handler who is working on the issue

    Category - a subsystem or aspect of Graphviz associated with the issue

    Severity - an indication of the impact the issue has on the operation of Graphviz

    Resolution - an indication of the issue resolution if one has been assigned

    Profile - user profile describes an environment that the user uses to run the
    software for which issues are being tracked. The profile information include
    "Platform", "Operating System","OS Version", and "Additional Description". Each user
    has access to profiles that they create (can be multiple), in addition to global
    ones that are shared created by other users. When reporting issues, users can elect
    to enter information like platform, operating system, version manually, or they can
    choose from the list of profiles that are already defined.

    Status - issue's current status.  Possible values include: new,acknowledged,confirmed,
    assigned,resolved,inactive and closed.

    Hide Status - status of issues that should not be displayed

    Priority - an indication of how important resolution of the issue is

    Show - the number of selected issues to display per page

    View Status - should always be set to public

    Changed -  number of hours since issue was changed

    Use Date Filters - allows specification of submit date range

    Relationships - allows specification of relation to another issue

    Platform - hardware platform

    OS - operating system issue reported to occur on

    OS Version - operating system version

    Tags - tags or words that have been associated with the issue

    FORMER-ID - Bug ID number from previous bug tracking system

    Note By - issue handler who has created issue notes

    Sort By - columns of the issue list display to be sorted on

    
Display Area
A list of issues is displayed in a table with the following headers

    P - issue priority

    ID - the id number of the issue

    # - number of issue notes

    Category - Graphviz subcategory or usage aspect

    Severity - an indication of the impact the issue has on the operation of Graphviz

    Status - issue's current status.  Possible values include: new,acknowledged,confirmed,
    assigned,resolved,inactive and closed.

    Updated - date of most recent update

    Summary - short description of the issue

There are also links that enable the printing and exporting of the issue list.